R33 Logistics – Privacy Policy
Last updated: September 2026
R33 Logistics is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how R33 Logistics collects, uses, stores and protects personal data that you provide to us when using our services, contacting us, requesting a quotation or otherwise dealing with our business.
R33 Logistics acts as a Data Controller, meaning we are responsible for deciding how and why your personal data is collected and used. We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Legal Basis for Processing Personal Data
Where appropriate, R33 Logistics relies on the following legal bases for processing personal data:
Contract – Processing is necessary to fulfil a contract with you, or because you have asked us to take specific steps before entering into a contract.
Legal obligation – Processing may be necessary for us to comply with legal, regulatory, accounting or reporting requirements.
Legitimate interests – Processing may be necessary for the legitimate operation of our business, provided that your rights and interests do not override those interests.
What Information Do We Collect?
To provide our transport and logistics services effectively, we may collect and securely store personal and business information, including:
We only collect information that is reasonably necessary to provide our services, communicate with you and operate our business.
What Do We Use Your Information For?
We may use your personal information for the following purposes:
We will not use your personal information for unrelated purposes without notifying you where required and explaining the applicable legal basis for doing so.
Sharing Your Personal Information
We do not sell, rent or otherwise trade your personal information to third parties.
Where necessary to provide our services or meet our legal obligations, we may share relevant information with trusted third parties, such as:
Where we use third-party service providers, we take reasonable steps to ensure that your information is handled securely and appropriately.
International Deliveries
As R33 Logistics provides transport services across the UK and Europe, personal information may occasionally need to be shared with parties involved in an international delivery.
We will only share information that is necessary to arrange and complete the relevant service and will take appropriate steps to ensure that personal data is handled in accordance with applicable data protection requirements.
Website Links
Our website may contain links to other websites that may be of interest.
Once you leave our website, R33 Logistics has no control over the privacy practices or content of those external websites. We are therefore not responsible for the protection of any information you provide to those websites.
We recommend that you review the privacy policy of any external website before providing personal information.
Controlling Your Personal Data
You have rights in relation to the personal information that we hold about you.
Depending on the circumstances, you may have the right to:
If you would like to exercise any of these rights, please contact R33 Logistics using the contact details provided below.
We will normally respond to a valid request within one month of receiving it. We may require additional information to confirm your identity before releasing personal information.
How Long Do We Keep Your Personal Data?
We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling our contractual, legal, accounting, insurance and reporting obligations.
When determining how long information should be retained, we consider:
When information is no longer required, it will be securely deleted or disposed of where appropriate.
How Do We Protect Your Information?
R33 Logistics takes reasonable and appropriate technical and organisational measures to protect personal information against:
Access to personal information is restricted to employees, contractors, service providers and other authorised parties who have a genuine business need to access it.
Where third parties process personal information on our behalf, we expect them to maintain appropriate security and confidentiality measures.
In the event of a suspected personal data breach, we will investigate the incident and take appropriate action, including notifying affected individuals or the relevant regulatory authority where legally required.
Changes to This Privacy Policy
R33 Logistics may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.
The most recent version will be made available on our website. We recommend checking this page periodically for any updates.
How to Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise any of your data protection rights, please contact:
R33 Logistics
Email: info@R33logistics.co.uk
We will endeavour to respond to your enquiry as soon as reasonably possible.
Making a Complaint
If you are unhappy with the way R33 Logistics has handled your personal information, please contact us first so that we can investigate and attempt to resolve your concerns.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights.
ICO website: www.ico.org.uk
ICO helpline: 0303 123 1113